Muse back!
November 17, 2005 / Thursday
Phone Rage
SBC recorded voice program, DIIIE!
Also, I find it ironic that the telephone company's customer service system randomly (or perhaps not so randomly) disconnects the customer during automated labyrinth navigation.
On a related note, what's up with customer service representatives who hang up the minute you ask a question they can't answer? I'm reminded of this because SBC seems to have at least one rotten CSR, but I'm sure a lot of other companies have their share too. There should be an after-the-fact phone key you can press to report them if they do that.
November 17, 2005 11:42 AM | Rant/Whine
Comments
hrm, maybe they hang up to avoid LYING TO YOUR FACE, like my csr did.
me: did you change the way we log in?
csr: no.
me: well, someone did because I HAVEN'T CHANGED SHIT IN 5 YEARS.
>=O
Posted by: i, andrea at November 17, 2005 05:52 PM